THE WORLD’S FIRST INSURANCE PROGRAM FOR A SNACK.
Necessary? Not really. Appreciated? Absolutely.
In 2013, we uncovered a sad truth on Twitter: People, good people, eat other people’s Wheat Thins.
Flavor Protection - a three-tiered insurance policy to protect and replace stolen boxes of Wheat Thins. To sign-up, people followed @WheatThins on Twitter and filed claims through a tweet.
In just seven weeks, the program gained 60,000 new followers, received over 150 million impressions, 250,000 brand mentions, and was even featured in Twitter’s IPO materials alongside the Obama Campaign for sending one of the most influential tweets ever.
But most importantly, we replaced over 30,000 boxes for Wheat Thins fans around the country.
THE CASE STUDY VIDEO:
THE BASIC COVERAGE PLAN.
After receiving upwards of thirty-five tweets per day about Wheat Thins theft, we came up with a contest to actually help solve that problem.
To receive “Flavor Protection” basic coverage, owners simply followed @WheatThins on Twitter. Then, when a theft occurred, entered their claim through a special form on the Flavor Protection microsite and sent a tweet for a chance to win delivery of a much needed replacement box.
Nearly every day the contest was live we reached our per-day replacement box limit in minutes; showing just how much of a problem “thin theft” was for owners across America.
The brand quickly earned over 60,000 new followers. 10,000 in the first two hours of going live. Throughout all 3 phases of the program, over 30,000 people filed a claim to win a replacement box.
THE PREMIUM COVERAGE PLAN.
The Premium Coverage Plan was launched two weeks into the contest. Followers sent tweets through the Flavor Protection site and had to achieve a certain amount of retweets on their tweet to win three elaborate “protection” devices. During this phase of the contest, the brand earned over 100,000 retweets and 250,000 brand mentions.
Once users reached the pre-determined number of retweets required, they won the item. Fifty retweets earned Night Vision Goggles, 150 retweets for a Book Safe, and 1,000 RT’s could win a giant crate of Wheat Thins boxes - so many that it rendered any theft meaningless.
THE LIME PLAN.
During the release of the final tier of Flavor Protection, owners of the new limited release, Wheat Thins Lime, were able to participate in a contest for unprecedented protection. Through the Flavor Protection site, followers submitted photo appraisals of their box of Lime to prove ownership and if the most valued flavor of Wheat Thins was taken from them, they could file a claim for a chance to win the entire Wheat Thins flavor portfolio.
60,000+ New Followers
150 Million+ Impressions
30,000 Boxes Distributed
250,000 Brand Mentions
One Of Twitter's Most Influential Tweets
<strong>The Huffington Post</strong> "The 22 Coolest Tweets, ever." http://bit.ly/WTHuffPo <strong>The Wallstreet Journal</strong> "From President Barack Obama to Wheat Thins" http://bit.ly/WTtheJournal <strong>GAWKER</strong> "Wheat Thins and other cool brands seed the internet." http://bit.ly/WTGawker <strong>BUZZFEED</strong> "Vines drove 242,000 related tweets." http://bit.ly/WTBuzzfeed
Rei Inamoto, Chief Creative Officer
Jim Wood, Creative Director
Gabriel Cheung, Senior Art Director
Chris Sheldon, Copywriter
Joe Walmsley, Senior Account Executive
Alistair Schoonmaker, Senior Account Director